Overview
Contact Centre Representative I with Italian – Poland, Poland
You’re a good communicator and you’re looking for a role that will give you a chance to polish your language skills. Although you don’t have much professional experience, you learn fast and you’re looking for an opportunity that will allow you to develop your business expertise, take advantage of training programs and build up your skills step-by-step!
This is a hybrid role with the flexibility to work both fully virtually and/or from our Kraków office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world!
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like:
You will work with our global clients daily and as a first point of contact, you’ll be responsible for providing help and guidance regarding clients’ benefits.
Also, in your first 3 months:
- you’ll learn how we organize employee benefits for our clients
- you’ll get to know our team of specialists who will share their expertise with you
- you’ll become familiar with some online tools that our customers use to select and handle their benefits
Skills and experience that will lead to success:
- up to 6 months of experience in a similar role would be useful, but we’re much more interested in how quickly you can learn new skills
- excellent English and Italian – you need to be at least C1 (on the CEFR scale) because you’ll be using this language every day
- good communication skills – you need to be really good at interacting with customers and helping them to solve issues
- flexibility and good organisation skills
Please attach CV in English only.
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2026-101903
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.













