Overview

Reference: CCC00236
Description: The Role:
At Cambridge City Council we are committed to doing all we can to end rough sleeping in our city. Over the past several years we have made a huge investment in services for rough sleepers. We have created dozens of new units of accommodation; introduced an innovative Housing First programme and have employed several additional support workers to help people to get off and stay off the street.
But while we are pleased with these successes, we need to do more to help people who, for a variety of reasons, remain a presence on the streets, and in particular a presence in the city centre. Supporting these people to leave the streets behind for good is the key objective of this new role.
About You:
With an ability to communicate in a direct and honest way, the post-holder will focus on those with a persistent street presence and those newly-arrived on the streets of Cambridge, advising and assisting them to take up accommodation and support opportunities. The post-holder will also support and advise local businesses and members of the public negatively affected by street-based anti-social behaviour and promote better public understanding of the causes of rough sleeping and the range of support and accommodation options available.
Based within the Council’s community safety team, the post-holder will work under the direction of the Senior Anti-Social Behaviour Officer, liaising closely with the Housing Advice Partnerships Manager, the police, and local contracted and voluntary agencies responsible for the welfare of rough sleepers and people with a street background. The role will be a demanding one requiring a high level of tact, judgement, firmness and persistence, but will return a high level of job satisfaction through helping some of the City’s most marginalised people to leave the streets behind.

What we can offer:

Family friendly policies
Agile and Flexible working
Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time).
Annual leave purchasing scheme
Access to the highly valued Local Government Pension Scheme (LGPS)
A variety of learning and development opportunities via a range of sources and methods
Confidential advice and support via the Employee Assistance Programme
Health and well-being programme
Subsidy for public transport
Staff reward and recognition framework

Role:
Street Support Worker

Hours:
This is a full-time role, for 37 hours per week.

Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.

Working Pattern:
The role will be based at Mandela House, Cambridge and will involve outdoor working across the year and occasional planned weekend, early morning and evening working.

Contract:
Permanent

Salary:
£34,834 – £39,186 annum (City Pay Band 5)

Location:
This is flexible – working in Cambridge on site or at one of our offices or working from home. You will be able to balance your work location accordingly.

More Information:
To find out more about the requirements of the role please visit www.cambridge.gov.uk/careers and click on ‘Our Vacancies’. There you can search for the role and download the role profile.

You can also click on the links here to find out more information about Staff Pay and Benefits, Working for the Council, Our Values & Behaviours or Equality & Diversity in Recruitment

If you would like an informal chat, please contact Simon Penn on 01223 458657 or Simon.Penn@cambridge.gov.uk

Application Process:
To be considered for this role, please scroll below to ‘Apply Online’ and complete an application.

Recruitment Timetable:
If you would like to be considered for this role, you will need to apply by 8th April 2024

Interviews to be confirmed.

Region:
Location:
Salary: *GBP*34,834 – *GBP*39,186 annum (City Pay Band 5)
Package:
Contractual hours: 37
Basis:

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