Overview
Booker Group is currently looking for a Full Time People (HR) Advisor – Central to join and support an established team, who can make a difference through their contribution, drive, experience, energy and passion. They will be able to demonstrate a proven track record of providing ER support and have confidence in owning their own case load.
In the role of People Advisor, you will be based in the Wellingborough office, reporting into the People Partner: Central and will work as part of a team, in a fast paced and challenging environment.
We support hybrid working 3 days in our Head Office in Wellingborough and 2 days WFH (after successful completion of probationary period) per week, as appropriate and in line with the needs of the business.
- Providing practical and balanced ER advice, coaching and support to both managers and colleagues across our operations and sales teams, on a wide range of employment matters including disciplinary, grievance, performance, family friendly policies and absence related issues
- Mainly working over the telephone, you may also be required to provide face to face or remote support across the business as required
- Building strong working relationships with our Branch Management teams and Regional People Partners
- Supporting the Regional People Partners with specific regional LTS / ER cases
- Managing your own case load and support the creation and completion of various written communications both for invites and outcomes
- Ensuring quality standards and policies are adhered to
- Identifying opportunities for improving processes and services to our customers
- Supporting the management of the colleague absence process across the regions and producing KPI reports to share with the senior People Team to highlight actions and trends
- Working in line with GDPR guidelines, and processing SAR’s / DSAR’s requests as required
- Supporting the People Partner: Central with ACAS and Tribunal cases and policy updates and other duties, and the wider People Team as required
- Promoting an inclusive working environment where everyone is welcome, leading by example, living our Code of Business Conduct, our Purpose, Values and Win Together Behaviours and supporting your team members when needed.
- Excellent written and verbal communication skills
- Be comfortable with coaching / advising managers of all levels and have the ability to make your own legally and commercially sound decisions, to manage the risk to the business
- To be extremely organised and manage a multiple caseload
- Good IT skills in Word, Excel and preferably SAP
- The ability to work under pressure to deadlines and to reprioritise when required
- A proactive approach to work
- Good UK Employment Law knowledge and a proven background in dealing with ER work / cases
- To be flexible and cover absences and holidays. Work on a number of bank holidays throughout the year on a rota basis
Shift Hours: 38 hours per week hrs per week (Monday to Friday between 8.30am – 5.30pm: working hours will be discussed during the interview process)
Salary: Competitive
