Overview

Housing Interventions Worker – Cardiff

Permanent

£26,000

If you are a positive, experienced and solutions-focused individual with a passion for preventing homelessness, reducing reoffending and supporting positive change, this could be the role for you.

Camau is commissioned by HMPPS and delivered by Forward Trust across Gwent, South Wales and Dyfed Powys. The service provides housing-focused support to people in custody and the community, helping them prepare for release and secure safe, sustainable accommodation.

Based at HMP Cardiff, you will provide one-to-one housing advice and interventions to men in custody and on probation. You will complete housing needs assessments, develop action plans and work closely with prison, probation and housing colleagues to identify and secure suitable accommodation.

You will build relationships with landlords, letting agents, local authorities and accommodation providers, helping service users access appropriate housing and preventing homelessness. The role may also involve working across other establishments and providing through-the-gate support into the community.

About You

We are looking for someone who is compassionate, proactive and committed to making a difference to people experiencing multiple disadvantages.

You will have:

  • Good knowledge of housing and welfare benefits.
  • Experience providing housing, welfare benefits or related advice.
  • Experience assessing adults with housing, social or other support needs.
  • Experience developing support or action plans to help people maintain accommodation.
  • An understanding of the needs of people experiencing homelessness, substance use, mental ill health or other complex needs.
  • Experience working effectively with people experiencing multiple disadvantages, including homelessness and unemployment.
  • Strong communication and relationship-building skills, with the ability to work effectively with service users, landlords and partner agencies.

We welcome applications from people with lived experience, including those with experience of recovery, offending or homelessness. Your unique skills and experiences can help others break cycles of disadvantage and build positive, productive futures.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits – 

  •  Flexible working
  • Support for Families – We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks’ continuous service, alongside family-friendly policies and a supportive, inclusive workplace. If you’d like more information about our family-friendly benefits, please contact our Recruitment Team at recruitment@forwardtrust.org.uk 
  • Training and development opportunities
    • Simply Health Cashback Scheme (optional)
    • Season Ticket Loan Scheme 
    • Cycle to work scheme
    • Crisis Loan Scheme
    • Electric Car Scheme
    • 3 x Wellbeing Days (pro rata’d for part time employees)
    • Access to Blue Light Card
    • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
    • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
    • Death in Service Payment (2x annual salary) 
    • Critical Illness Insurance (subject to qualifying criteria)
    Please note that we may close this vacancy early if we receive a high volume of suitable applications.
    Please note that remote roles may require occasional travel for site visits, training and meetings.
     
    Diversity at Forward Trust
    The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness. Some of our roles may require a minimum period of sustained recovery (normally around 3 years). This is assessed on a case-by-case basis, and exceptions may be considered depending on the role and individual circumstances.

    When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

    To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.  

    We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.
     
    Employee Screening and Eligibility to Work
    Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

    If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

    Our Commitment to Safeguarding
    We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.

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