Overview
Location: Glasgow Road, Edinburgh, EH12 9BH
Salary: Competitive
Head Of Operations Scotland
Edinburgh
Competitive Salary
Benefits:
- 33 Days holiday inclusive of bank holidays.
- Birthday additional holiday.
- 3 days volunteering days.
- 3 days grandparent leave.
- 24 weeks of enhanced maternity leave.
- Secondary carer leave.
- Wedding/commitment day leave.
- Free meals on shift.
- Bespoke development training.
- Pension and life insurance.
- Discounts available from the HAPI app, from high street shops to holidays & cinemas.
- Wellbeing hub.
- Access to employee assistance programme.
- Cycle to work scheme.
About the Company:
We can’t do this alone; we need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people mean that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
This is a high-pressure role that requires excellent communication and organisational skills, creativity as well as a keen eye for detail.
About the role:
When you join us as Head of Operations Scotland you will have a brilliant opportunity to develop your career with industry ground-breakers, collaborative clients and an onsite team passionately driven to improve standards every day.
Working Mon to Fri and based predominantly in Edinburgh with some travel required, you will be responsible for successfully leading your department heads with delivering exceptional standards for Hospitality, Retail and Client Support Services over five beautiful unique locations, overseeing a diverse, exciting operation for our highly prestigious client.
- Lead, Inspire, collaborate and support your direct reports to deliver consistently exceptional standards
- Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
- Continually look to develop your team through mentoring, training, recognition and accountability
- Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
- Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance
Who you are:
- Possess great organisation skills, exceptional communication skills and a proactive attitude
- Excellent understanding of report writing and financial management
- Full of energy and ideas that you can bring to our teams encouraging them to be involved and motivated
- Successful progressive background in catering, hospitality, retail at the relevant level
- Excellent problem-solving skills and be able to devise and implement strategies to benefit both the company and the client.
- Ability to display a real passion for food and customer service and be able to demonstrate your analytical approach to problem solving
