Complex Needs Support worker, Wandsworth

We are Hestia. We make a difference. 

At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed to empower people to rebuild their lives and regain independence. 

The service you will work in….

We have 8 Domestic Abuse accommodation based services across Wandsworth & Richmond alongside a floating support service. We aim to provide holistic, trauma informed care and support to those who access our services. We support men, women and children  to re-build their lives and begin their recovery journey.

You will hold a cased of 5 women and work in partnership with external agencies. You will provide emotional and practical support which includes safety planning, risk assessing, maximising income, Budgeting and Housing. We are looking for an empathetic, dedicated and resilient female who is passionate in ending violence towards women and girls. Eager to support vulnerable, marginalised women and children to re-build their lives and reach their full potential. 

A day in this role looks like….

As a Complex Needs Support Worker at Hestia, you will play a crucial role in our Domestic Abuse Service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

• Complex needs support worker will have allocated service users to carry out 1:1 support session.
• You would explore service user’s needs and refer to services to ensure needs are met.
• Carrying out safeguarding concerns to safeguarding leads, social services, and mental health.
• You would oversee being a part of strategies meetings involving professionals and ensure case notes are update, assessments carried on and safety plans are reviewed.
• You will oversee housing maintenance regarding repairs and following health and safety guidelines.

Why Hestia?

Joining Hestia means more than just a job; it’s an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

• Knowledge of domestic abuse, substance misuse, sex working and mental health.
• Experience within safeguarding and complex needs.
• An individual who works well within a team, excellent in multi-taking.
• Confident in problem solving, empowering, and encouraging survivors.
• An individual who is looking to expand their knowledge and training.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer…

Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.