Overview
Train Service Manager – WROC Cardiff, South Wales
Salary: £60,704 pro rata + bolt-on shift allowance
Basis: Full time
Please note: this position is only available to candidates employed within Transport for Wales. If you are not eligible to apply for this position, your application will not be considered.
Please note: this role is a secondment opportunity for 6 months
Equal Opportunities
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales’ leading inclusive employers. We’re creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales (TfW), we’re on a mission to transform transport in Wales and make it fit for the future, whether that’s rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we’re all facing.
We’re an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we’ve made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
As Train Service Manager you will be responsible for the provision of rolling stock in accordance with the requirements of the timetable. This will include but not be limited to:
- Coordination of the delivery of the train fleet to depots and other agreed locations for maintenance, exam and repair to agreed timescales.
- Management of unit defects/failures in traffic and coordinating the response of fitting staff in liaison with maintenance controllers and depots etc.
- Arranging set swaps/replacement units as required and communicating with all parties involved.
- Real time monitoring of train running in designated area(s).
Who we’re looking for
- Proven knowledge of Railway operating procedures
- Ability to problem solve efficiently and work in a high-pressurised environment
- Excellent communication skills with an ability to effectively influence and negotiate
- Whilst it is not essential, knowledge of Railway industry IT systems is desirable
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
TFW is a Disability Confident employer. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
* remember, we reserve the right to close this vacancy early if we receive sufficient applications.
Please note: this vacancy is a general purpose relief (GPR) role that will predominantly be required to cover annual leave and absence, as directed by the Control Management Team . This role will not be positioned within the current 14-person roster.
