Overview
Team Leader – Brixton
Permanent
£30,082
We’re Hiring: Team Leader – Health & Wellbeing Services
Are you an experienced people manager with a passion for supporting recovery and improving wellbeing? Join Forward Trust as a Team Leader, where you’ll lead a team delivering life-changing interventions to adults affected by drug and alcohol use.
About the Role
As a Team Leader, you will:
- Manage a team of practitioners providing tailored health and wellbeing support to adults with drug and alcohol issues, using both harm reduction and abstinence-based approaches, and supporting low-level mental health needs.
- Allocate caseloads, oversee a small number of complex cases, and ensure services are delivered to the highest standards.
- Provide day-to-day support, supervision, and development to your team, fostering a culture of continuous improvement.
- Take responsibility for meeting performance targets set by Forward, commissioners, and the prime contractor.
- Ensure data accuracy and reporting deadlines are met, supporting the Service Manager in effective contract delivery.
- Act as the senior representative on site when required, deputising for the Service Manager to ensure smooth service operation.
- Build strong, collaborative relationships with your Service Manager, your team, and partner agencies.
What We’re Looking For
You will bring:
- Demonstrable experience in the management of teams, performance, and development.
- A genuine interest in motivating and developing people.
- Experience in key relationship management both internally and externally.
- Knowledge and experience of implementing formal procedures and policies.
- Excellent problem-solving and negotiation skills.
- Strong project and time management skills.
- A solid understanding of issues faced by adults with drug, alcohol, and mental health needs.
About Us
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits –
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata’d for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.
To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.
Employee Screening and Eligibility to Work
If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.