Overview
INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
RESPONSIBILITIES
- Deliver an elevated client experience that reflects Burberry's luxury service standards.
- Build and maintain meaningful client relationships to encourage loyalty and repeat business.
- Achieve individual and team sales goals through proactive and customer-focused selling.
- Demonstrate strong product knowledge across all collections and categories.
- Collaborate with colleagues to create a welcoming, inclusive and high-performing environment.
PERSONAL PROFILE
- Previous experience in a luxury customer-facing environment.
- Passion for delivering exceptional customer service, clienteling and events
- Confidence in engaging with an international customer base in a fast-paced retail setting.
- Fluency in at least one of the following languages: Turkish, Mandarin Chinese, Serbian, Croatian, Bosnian, Romanian, or another Balkan language.
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.













