Overview
Programme Manager – New Shire Hall, Alconbury, United Kingdom
Our Benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…
- A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
- Opportunities to nominate and receive Employee Recognition Awards
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes
Take a look at our Employment Benefits Brochure attached to this advert to find out more.
About the role
We are seeking an experienced Programme Manager to lead the mobilisation of a new Homecare Framework, including the safe transition of a high volume of care packages for vulnerable adults across multiple providers.
This is a critical role operating in a complex, high-risk environment, where decisions directly impact the continuity and safety of care. You will be responsible for ensuring that services are mobilised effectively, providers are ready to deliver, and people who use the service experience minimal disruption during transition.
You will work directly with brokerage, social work teams, commissioning colleagues, independent providers, and health partners to coordinate daily mobilisation activity, resolve live delivery issues, and ensure capacity meets demand across the system.
This is a unique opportunity to lead a critical programme that will directly impact the lives of residents across Cambridgeshire. You will play a key role in ensuring that vulnerable people continue to receive safe, high-quality care during a period of significant change.
You will be supported by an experienced programme team and work across a broad partnership, contributing to the long-term sustainability and improvement of homecare services.
Additional information
Hybrid working arrangements available
Please note a DBS is required for this role.
For further information, please contact pmo@cambridgeshire.gov.uk
If you have experience delivering homecare or adult social care mobilisation at scale and are confident managing risk in complex care environments, we would love to hear from you.
About you
Essential experience and knowledge
- Significant programme management experience delivering operational change within adult social care, homecare, or closely related health services
- Proven track record of delivering service mobilisation, transformation, or large-scale transitions at pace
- Knowledge of working with CQC-regulated providers, with a clear understanding of quality standards and safeguarding requirements
- Demonstrable understanding of risk quality and safeguarding implications in live in care environments, particularly during service transition or change.
- Experience coordinating across commissioning, operational teams (e.g. brokerage/social work), and providers
- Strong analytical capability, with experience using data to manage demand, capacity, performance, and risk
- Effective resource management and issue resolution across teams, with the confidence and influencing skills to address underperformance and delivery challenges without direct line management authority.
Desirable experience and knowledge
- Understanding of homecare (domiciliary care) delivery, including provider operations, capacity constraints, and risks to continuity of care.
- Experience delivering homecare framework commissioning or recommissioning
- Understanding of local authority brokerage processes and care package allocation
- Knowledge of provider market challenges, including capacity gaps and geographic coverage issues
- Experience of workforce and provider transition considerations (e.g. TUPE)
- Experience working within a local authority setting
Key skills and approach
- Confidence operating in a high-pressure, high-risk environment, working with the Service and SRO to make sound decisions at pace
- Ability to balance strategic oversight with hands-on operational delivery
- Strong stakeholder management and influencing skills across organisational boundaries
- Ability to plan and deliver complex, interdependent activity with high attention to detail
- A proactive, solutions-focused approach, with the ability to identify and resolve issues in real time
- Commitment to ensuring safe, high-quality care for vulnerable residents
What success looks like
- Effective planning, coordination and delivery assurance
- Safe and timely transition of care packages with minimal disruption to service users
- High levels of provider readiness, engagement, and performance
- Risks actively managed, with no significant failures in continuity of care
- A fully mobilised homecare framework delivered to agreed timelines and quality standards
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
http://www.cambridgeshire.gov.uk/council/jobs-and-careers
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