Hybrid – Based at our Support Centre in Coleshill 1-2 days per week

This role is a maternity cover position for one year. 


Why The Works?

We don’t just sell products. We inspire reading, learning, creativity and play.

You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member’s memory.

You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories.

The unseen possibilities are limitless, and it all starts with you.

Become a Payroll Administrator

Reporting into the Payroll Team Leader, you will play an essential role within the People Team. You will be an experienced administrator, ideally with some payroll knowledge but essentially a desire to learn and develop your payroll capability.

You are a good communicator that can easily build relationships with internal and external stakeholders and provide an excellent service to our colleagues. You are driven by and able to meet routine and cyclical deadlines.

You will be keen to learn and be able to absorb items of payroll legislation relative to the role – under the guidance of your more experienced colleagues.

Your Mission

  • Processing new starters and leavers in our Payroll and Time & Attendance systems
  • Producing manual pay calculation, where necessary, for changes to hours and pay
  • Applying changes such as P45’s, tax codes and bank details
  • Gathering and checking Time & Attendance data; applying appropriate shift allowances
  • Inputting and tracking of all absences, including holiday entitlements and accruals
  • Understanding of current legislation and able to calculate and produce schedules for SSP, SMP, SPP etc
  • Tracking NMW/NLW
  • Processing AOE’s, DEA’s and Priority Orders
  • 3rd party payments, such as Cycle2Work, Childcare Vouchers and GAYE
  • Pensions administration, deferring new joiners, auto-enrolling colleagues and correctly processing opt-outs
  • Maintaining employee benefits databases, such as Health Assurance, Life Assurance, PMI and SAYE
  • Handling references such as Tenancy/Mortgage and Jury Service
  • Responding to payroll queries received via phone and email in a timely and supportive manner
  • Building relationship with and assisting with queries from, all departments and functions
  • Assisting the Payroll Team Leader with any other ongoing projects
  • Continuously reviewing our processes and suggesting where improvements could be made

Skills/Behaviours That Will Set You Apart

  • Administration experience
  • Supporting a busy, high transaction function
  • High level numeracy and communication skills
  • Good knowledge of Microsoft Office, including outlook, teams, word and excel

      Our PERKS really are ‘The Works’

      • 25% Colleague Discount! – Plus, exclusive Double Discount days!
      • MyWorks – Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
      • Holiday – 33 days including bank holidays.
      • Holiday Purchase – Purchase an additional 5 days
      • Can-Do Academy – Grow your skills and career with instant access to further training and development in areas that interest you.
      • Wagestream – Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
      • Share Scheme – Unleash your inner Monopoly mogul and own a piece of The Works!
      • 24/7 support for you and your family – Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!
      • Healthcare Cash Plan – To support your everyday healthcare costs
      • And loads more! – Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving.

      Our Purpose

      To inspire reading. learning, creativity and play – making lives more fulfilled.

      Our Values

      We are Crafty | We are Caring | We are Can-do

      We Listen. We Care

      Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.

      Promoting Diversity, Inclusion, and Applying Reasonable Adjustments

      At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).

      We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact recruitment@theworks.co.uk and we’ll be happy to help!


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