Overview

 Part Time Customer Service Advisor (Housing)

Location: Teddington

Salary: £30,839.31 per annum – £22,487.00 pro rota

PART-TIME 26.5 HOURS PER WEEK FTC UNTIL 31 DECEMBER 2026

What we offer

Alongside a competitive salary, we offer a great range of benefits including:

  • Hybrid/flexible working
  • Pension contribution doubled by us, up to a maximum of 11.3%
  • 29 days annual leave plus bank holidays
  • Enhanced family leave
  • Simply Health healthcare plan
  • Generous annual wellbeing allowance

Our full list of benefits can be found at the bottom of this page.

Download full job description here

Who we’re looking for

We’re looking for a Customer Services Advisor to resolve customer enquiries in our Housing Team efficiently by providing tenancy support and advice.

A typical day for you would include providing stellar service through all channels. You’ll use your energy, knowledge, and enthusiasm to answer customer queries, always being proactive and looking for ways to help them.

You’ll be digitally savvy with contact centre experience and ideally housing knowledge – but this is not essential as full training will be given before the spotlight’s on you.

When we’re hiring, we look for people who connect with our KOSMIHC values:

  • We know our stuff
  • We make it happen
  • We care

Feel a connection? If this sounds like you, click and ‘apply now’

**We reserve the right to close the vacancy early if we receive a large number of responses. If it interests, you please apply ASAP to avoid disappointment**

Closing date: 28 August 2026

If your application is successful, we’ll invite you to an in-person interview on Friday 4 September.

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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.