Overview
Weâre a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for an experienced Food & Beverage Manager to join our team.
Passionate about hospitality, food, and service excellence, youâll be a proactive and inspiring leader with the ability to drive standards across restaurant service, hospitality, fine dining, and events within a dynamic business environment.
As Food & Beverage Manager, you will play a key role in leading day-to-day operations, developing high-performing teams, and delivering an outstanding customer and client experience. With a strong commercial mindset, you will manage financial performance, maintain exceptional standards, and support continuous innovation across all areas of the operation.
Youâll work closely with both BM and client stakeholders to build strong relationships, align cultures, and ensure operational excellence at every level. Whether implementing new concepts, supporting innovation programmes, or coaching and developing your team, youâll bring energy, professionalism, and a genuine passion for hospitality.
What youâll be doing
- Managing and monitoring all areas of food & beverage service delivery
- Leading restaurant, hospitality, fine dining, and events operations
- Driving service excellence and continuous improvement initiatives
- Managing budgets, forecasting, and cost controls to achieve targets
- Building strong client and customer relationships
- Leading, coaching, and developing team members to maximise performance
- Supporting recruitment, retention, and succession planning within the team
- Implementing BM concepts, innovation, and brand standards
- Ensuring full compliance with Health & Safety, food safety, and company procedures
- Maintaining consistently high standards of presentation, service, and customer care
About You
- Previous experience in a Food & Beverage Manager, Hospitality Manager, or similar leadership role
- Strong background within hospitality, retail, or contract catering environments
- Experience managing teams and delivering against financial and operational targets
- Passionate about food, hospitality trends, and customer experience
- Strong stakeholder and client relationship management skills
- Commercially aware with experience managing budgets and cost controls
- Calm, organised, and confident under pressure
- Excellent communication and leadership skills
- Food Safety Level 3 and Health & Safety Level 2 qualifications preferred
- Hospitality Diploma/NVQ or equivalent experience desirable
Our Benefits
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs
- Fully funded development courses ranging from Levels 2 to 7
- Discounts and cashback at a wide variety of retail and leisure outlets
- Cycle-to-work scheme
- Freedom Friday â a paid day off to volunteer at a charity of your choice
- Free lunch every workday
- 24/7 access to the Mental Health Charter App
- Enhanced parental leave benefits
- Paid leave for fertility treatments
- Grandparent leave to support your loved ones with their new arrival
Explore all benefits and more by visiting the BM Caterers careers website:
Location: 20 Manchester square, London, W1U3PZ
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
