Overview
Events Global Operations Director – Financial Services – UK, London, Office, EUROPE
p /ppspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongAbout Us:/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptAt BCD Meetings amp; Events (BCD Mamp;E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD Mamp;E cultivates a culture of people, passion and purpose to drive business forward. /span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptHeadquartered in Chicago, with locations in 60+ countries across the world, BCD Mamp;E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table./span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptWhile we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. /span/pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptSee what life is about at BCD Mamp;E at a href=http://bcdme.com/careersbcdme.com/careers/a/span/pp /pp /pp style=margin-right:0.0cm;margin-left:0.0cm;font-size:12.0pt;font-family:#39;Times New Roman#39;, serifspan style=font-size:12.0ptstrongspan style=font-family:Arial, sans-serif;color:#002060About the Role/span/strong/span/pp style=margin-right:0.0cm;margin-left:0.0cm;font-size:12.0pt;font-family:#39;Times New Roman#39;, serifspan style=font-size:12.0pt;font-family:Arial, sans-serifStep into a high-impact leadership role supporting Financial Services clients in a fast-paced, highly regulated, detail-oriented environment. As strongspan style=color:#002060Global Operations Director/span/strong, you’ll guide operational teams across multiple regions, shape global processes, and help deliver consistent, high-quality service. You’ll work closely with senior account leadership to drive solution design, service excellence, and operational performance for a complex global account. If you’re energised by leading teams, solving challenges, and improving how work gets done, this role is built for you./span/pp style=margin-right:0.0cm;margin-left:0.0cm;font-size:12.0pt;font-family:#39;Times New Roman#39;, serif /pp style=margin-right:0.0cm;margin-left:0.0cm;font-size:12.0pt;font-family:#39;Times New Roman#39;, serifspan style=font-size:12.0ptstrongspan style=font-family:Arial, sans-serif;color:#002060You’re Good At/span/strong/span/pul style=margin-bottom:0.0cm;margin-top:0.0px type=discli style=line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-size:12.0pt;font-family:Arial, sans-serifLeading global operational teams and creating clarity, consistency, and momentum across regions/span/lili style=line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-size:12.0pt;font-family:Arial, sans-serifThriving in a structured, deadline-driven Financial Services environment where accuracy, compliance, and service quality matter/span/lili style=line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-size:12.0pt;font-family:Arial, sans-serifTurning client goals into clear operational expectations, processes, and measurable outcomes/span/lili style=line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-size:12.0pt;font-family:Arial, sans-serifManaging escalations, solving problems under pressure, and making smart decisions across multiple priorities/span/lili style=line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-size:12.0pt;font-family:Arial, sans-serifCoaching teams, building strong stakeholder relationships, and driving performance through collaboration/span/li/ulp style=margin-right:0.0cm;margin-left:0.0cm;font-size:12.0pt;font-family:#39;Times New Roman#39;, serif /pp style=margin-right:0.0cm;margin-left:0.0cm;font-size:12.0pt;font-family:#39;Times New Roman#39;, serifspan style=font-size:12.0ptstrongspan style=font-family:Arial, sans-serif;color:#002060You Might Also Have/span/strong/span/pul style=margin-bottom:0.0cm;margin-top:0.0px type=discli style=line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-size:12.0pt;font-family:Arial, sans-serifExperience supporting Financial Services clients or working in a highly regulated, confidentiality-focused environment/span/lili style=line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-size:12.0pt;font-family:Arial, sans-serifA track record of improving processes, standardising ways of working, and driving efficiency across global teams/span/lili style=line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-size:12.0pt;font-family:Arial, sans-serifExperience supporting global accounts and multinational operational programmes/span/lili style=line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-size:12.0pt;font-family:Arial, sans-serifStrong cross-cultural communication skills and confidence working with stakeholders across regions/span/lili style=line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-size:12.0pt;font-family:Arial, sans-serifExposure to forecasting commercials, account performance, or Pamp;L support/span/li/ulp style=margin-right:0.0cm;margin-left:0.0cm;font-size:12.0pt;font-family:#39;Times New Roman#39;, serif /pp style=margin-right:0.0cm;margin-left:0.0cm;font-size:12.0pt;font-family:#39;Times New Roman#39;, serifspan style=font-size:12.0ptstrongspan style=font-family:Arial, sans-serif;color:#002060You Should Know/span/strong/span/pul style=margin-bottom:0.0cm;margin-top:0.0px type=discli style=line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-size:12.0pt;font-family:Arial, sans-serifFull time role with the flexibility to adjust working hours to reflect the global nature of your team./span/lili style=line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-size:12.0pt;font-family:Arial, sans-serifHybrid based with some days in our London office will be a requirement/span/lili style=line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-size:12.0pt;font-family:Arial, sans-serifTravel may be required on occasion/span/li/ulp style=margin-right:0.0cm;margin-left:0.0cm;font-size:12.0pt;font-family:#39;Times New Roman#39;, serif /pp style=margin-right:0.0cm;margin-left:0.0cm;font-size:12.0pt;font-family:#39;Times New Roman#39;, serifspan style=font-size:12.0pt;font-family:Arial, sans-serifReady to lead global operations, elevate service delivery, and make a real impact on a major Financial Services account? strongspan style=color:#002060Apply now!/span/strong/span/ppbrspan style=font-family:arial, helvetica, sans-serif;font-size:14.0pt /span/ppspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongTHE PERKS/strong/span/pp /ppbrspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongFlexible Working/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptWe believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best./span/pp /ppspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongRoom to Grow/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptOur line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow./span/pp /ppspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongEveryone has a voice/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptWe thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected./span/pp /ppspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongMake your move/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptThe diversity of roles across BCD Mamp;E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move./span/pp /ppbrspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongWe’ve got you covered/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptOur extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program./span/pp /ppbrspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongWe’re positive. You’ll love it./strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptIt starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways./span/pp /pp /pp /ppspan style=color:#ffffff;font-family:arial, helvetica, sans-serif;font-size:14.0pt#LI-MB1/span/ppspan style=color:#ffffff;font-family:arial, helvetica, sans-serif;font-size:14.0pt#LI-EM1/span/ppspan style=font-size:14.0pt;font-family:arial, helvetica, sans-serifspan style=color:#ffffff#LI-LZ1br#LI-KW1br#LI-Remote/span/span/ppspan style=font-size:14.0pt;font-family:arial, helvetica, sans-serifspan style=color:#ffffff#LI-Hybrid /span/span/ppspan style=font-size:14.0pt;font-family:arial, helvetica, sans-serifspan style=color:#ffffff#LI-Onsite/span/span/p
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
