Overview
Salary: £28957 per annum
Shift hours: Full Time
Conference & Events Sales Consultant (Fully Office-Based) – Birmingham
Lime Venue Portfolio | Birmingham Office
Salary: £28,957 per annum plus benefits
About the Role
Lime Venue Portfolio is looking for a Conference & Events Sales Consultant to join our Birmingham-based team in a fully office-based position. This role is based full-time from our Birmingham office, so candidates must be able to commute to and work on-site in Birmingham five days a week.
As a Conference & Events Sales Consultant, you will be responsible for converting enquiries into successful bookings while delivering an exceptional customer experience from initial enquiry through to post-event follow-up. You’ll work closely with corporate clients, training organisers, and event planners, providing expert guidance and tailored event solutions across our venue portfolio.
Key Responsibilities
Drive Revenue Growth
Support the continued success of our Venues Collection by managing Conference & Event enquiries efficiently and professionally, maximising conversion opportunities and revenue generation.
Deliver Outstanding Customer Service
Provide a first-class client experience across phone, email, and online channels, consistently meeting and exceeding service standards and KPIs.
Build Strong Relationships
Develop trusted relationships with clients, venue teams, and internal stakeholders through confident, knowledgeable, and proactive communication.
Support Commercial Performance
Use business performance tools including forecasts, budgets, and pace reports to strengthen commercial awareness and contribute to wider business objectives.
Maintain Accurate Systems & Reporting
Ensure all booking and client information is accurately maintained within Delphi and LVP SmartSheet systems, while identifying opportunities to improve online listings and competitor positioning.
Become a Venue Expert
Build strong knowledge of the Lime Venue Portfolio collection, support site visits where required, and share venue insights with the wider central team.
About You
We are looking for someone who is passionate about hospitality, sales, and events, and who enjoys working in a fast-paced office environment.
You will ideally have:
- At least 1 year’s experience within a Conference & Events role
- A minimum of 3 years’ hospitality industry experience at venue level
- GCSEs including Maths and English (A-Levels or degree desirable)
- Strong written and verbal communication skills
- Excellent organisational and administrative abilities
- Confidence using Microsoft Office including Excel, Word, Outlook, and PowerPoint
- Experience using booking systems such as Delphi or Gratis
- Strong venue and hospitality knowledge
- A proactive, solutions-focused mindset with the ability to remain calm under pressure
- A positive, team-oriented attitude and strong customer service approach
Important Location & Working Requirement
This is a full-time, fully office-based role located in Birmingham. Remote or hybrid working is not available for this position.
Benefits
Healthcare & Wellbeing
- Medicash health benefits including dental, optical, and mental health support
- Coverage for you and up to 4 children
- Free annual health check with Aviva Digicare
- Discounts with Nuffield Health and Pure Gym
- Employee Assistance Programme
Discounts & Perks
- Up to 55% off cinema tickets
- Shopping discounts up to 15%
- Discounts on Vodafone plans
- Travel discounts with providers including TUI and Expedia
Workplace Benefits
- Meals on duty
- Pension scheme
- Life assurance
- Paid professional subscriptions
Leave & Family Support
- 23 days annual leave plus bank holidays
- Your birthday off
- Additional leave after maternity return
- Day off for your baby’s first birthday
- Holiday purchase scheme
Career Development & Financial Support
- Ongoing training and development
- Clear career progression pathways
- Financial wellbeing programme
- Preferred rates on salary finance products
About Levy
Levy, part of Compass Group, delivers exceptional food, drink, and hospitality experiences at some of the UK’s most iconic venues, including Wimbledon, Twickenham, and Tottenham Hotspur Stadium.
Why Join Us?
At Levy UK & Ireland, we value diversity, inclusion, and equal opportunity. We believe diverse teams drive creativity, innovation, and success, and we are committed to creating a supportive environment where everyone can thrive.
Reference: com/3003/69272001/52800069/SU
Location: Rubery
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
