Overview

 Cloud Operations Engineer – Nashville, 37201, United States of America 

How we LEAD:

We are currently seeking an eager and collaborative individual to serve as the technical resource on CloudOps team. Responsible to provide technical support and guidance regarding cloud-based SAP solutions as well a being a key technical support resource in supporting the greater cloud landscape.

How you’ll CREATE:

The responsibilities of this position include, but are not limited to, the following functions in the Operations organization:

  • Utilize technical skills and tools to coordinate, maintain, enhance, and deploy cloud-based solutions while following corporate standards and best practices

  • Work within a CloudOps team to meet project objectives in a timely fashion

  • Update project status reports (progress/risks/issues/roadblocks) as required by Senior Management

  • Use CloudOps methodology and toolsets to implement and support solutions in AWS, Azure, and GCP

  • Implement proposed solutions to ensure the delivery of a quality product or service

  • Ensure cloud resources meet UMG’s operational requirements and are in compliance with UMG infrastructure and security standards

  • Provide documentation and communication to peers and other IT Teams for status, coordination, objectives, and performance

  • Compile and remediate vulnerabilities identified by the securities team

  • Assess and troubleshoot, consult with vendors, and coordinate with other teams for problem resolution

  • Ensure high work standards regarding incident and change management tasks

  • Other tasks as deemed necessary or appropriate

Skills/Abilities:

Critical and Required Daily Skills

  • SUSE Linux Enterprise Server (SLES) Administration: Deploy, configure, and manage SLES EC2 instances in AWS; troubleshoot boot issues; manage LVM (LVS, VGS, PVS); configure SUID, SGID, Sticky Bit; expand XFS file systems and EBS volumes; manage permissions and ACLs. User/group management, SSH security, package management (zypper, rpm), process/service management (systemd), log analysis, networking (TCP/IP, DNS, routing, firewalls), backup/restore, patching and security hardening.

  • AWS Services: EC2, S3, EFS, Storage Gateway, EBS, VPC, VPC Endpoints, IAM, CloudWatch, CloudTrail; provisioning, configuration, monitoring and optimization.

  • Automation & Scripting: Bash/shell scripting, AWS CLI, Infrastructure-as-Code (Terraform/Ansible), cron jobs and system automation.

  • Monitoring & Performance: System resource monitoring, capacity planning, AWS monitoring tools, and troubleshooting performance bottlenecks.

Overall Skillset

  • Proficient usage and management of Linux and Windows technology stacks (Ubuntu, Windows Server, Nginx, Apache, MySQL, PHP, IIS, MS SQL, .NET, and more)

  • Proven experience with AWS, GCP, and Azure in an enterprise setting (personal use of these services will not be considered as equivalent)

  • Experienced usage of Kubernetes technology stacks (K8s, EKS, GKE, Helm, Prometheus, Cortex, Grafana, Istio, and more)

  • Accomplished with Modern CloudOps methodologies and toolsets (Chef, Terraform, Jira, Slack, Vault, Python, Cortex)

  • Solid grasp and usage of version control and release management concepts and tools, particularly Git (Github / SVN/Bitbucket) for code branching and merging

  • Understanding of Modern Auth (OIDC, SSO, SAML, Federation)

  • Build and support solutions using both serverless and server-based infrastructure in AWS, Azure, and GCP cloud environments

  • Follow deployment practices using CICD Processes and Technologies (Jenkins, TeamCity, Tekton, Spinnaker, Octopus, CodeDeploy, Automate)

  • Solid understanding of key cloud design concepts such as “High Availability” (HA), “Elastic Load Balancing” (ELB), Principle of Least Privilege, Resiliency, Ephemeral Computing, Stateless Computing, Virtual Networking, and Scaling

  • Detailed knowledge and demonstrated experience with key AWS specific technologies including EC2, S3, RDS, Redshift, CloudWatch, CloudFormation, CloudTrail, Storage Gateway, VPC, Transit Gateway, Dedicated Instances, Large Memory U-Type Instances, and Lambda

  • Detailed knowledge and demonstrated experience with key GCP specific technologies including Compute Engine, BigQuery, IAM, BigTable, VPC, Shared VPC, Flow Logs, and Cloud Functions

  • Depth of knowledge of VPC, Cloud Networking, Hybrid Cloud, and IAM constructs in AWS, Azure, and GCP

  • Clear understanding that implementation of security principles and tools is not “optional”

  • Experience with serverless technologies (K8s, RDS, Lambda, SNS, SQS, S3, BigQuery, EKS, GKE, BigTable, Azure AD, Azure B2C, API Gateway, CloudFront, Lambda at Edge)

  • Skill configuring and administering different distributions of Linux (Amazon Linux, Ubuntu, Red Hat Enterprise Linux, SLES)

Bring your VIBE:

Experience:

  • 5 years minimum Experience in delivering IT infrastructure and cloud projects with multiple stakeholders and delivery teams.

  • Extensive experience in technical server and Enterprise storage management

  • Practical (hands-on) Experience with all 3 leading cloud providers (AWS, Azure, GCP)

  • Practical (hands-on) Experience with UMG primary DevOps toolsets (Chef, Terraform Enterprise, Jira, Confluence, Git, Vault, Slack)

  • Practical (hands-on) Experience with UMG primary serverless technologies (k8s, GKE, EKS, Lambda, RDS)

  • Practical (hands-on) experience with UMG primary VM technologies (EC2, Dedicated Instances, Compute Engine)

  • Practical (hands-on) experience using scripting languages (Python, PowerShell, Golang, AWS CLI, GCP CLI, Bash)

  • Practical (hands-on) experience using AWS Linux, Ubuntu Linux, and SLES Linux

  • Practical (hands-on) experience using Windows

  • Practical (hands-on) experience using Kubernetes (K8s) and related toolsets (K8s, EKS, GKE, Grafana, Prometheus, Cortex)

  • Other tools:  Dynatrace, Azure AD, Intune, SEP, Redlock, Prisma Cloud, SAP, GoAnywhere)

Education:

  • BA or BS degree in an IT related field or an equivalent combination of formal education and applicable experience required

  • MCSE, AWS, GCP and UNIX certifications strongly preferred

 

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