Overview

Civil Enforcement Officer – Haywards Heath, RH16 1SS

Mid Sussex District Council

Are you someone who enjoys being out and about, working independently, and helping your local community run smoothly?
We’re looking for a Civil Enforcement Officer to join our friendly Contracts and Services team, delivering a fair, customer‑focused parking enforcement service across Mid Sussex.

This is a role where you’ll make a real difference—keeping roads safe, supporting local businesses, and helping residents and visitors by providing clear, confident and polite guidance. If you’re professional, approachable, and enjoy a role that keeps you active, this could be the perfect next step.

What You’ll Be Doing

As a Civil Enforcement Officer, you’ll be a visible and trusted presence in the district. Your responsibilities will include:

  • Patrolling on‑street and off‑street parking areas on foot or by vehicle
  • Issuing Penalty Charge Notices (PCNs) fairly and accurately in line with regulations
  • Supporting members of the public with parking‑related enquiries
  • Using handheld devices and body‑worn cameras to record clear evidence
  • Checking signage, road markings and reporting any defects
  • Carrying out simple checks on parking equipment and enforcement tools
  • Identifying and reporting abandoned vehicles
  • Following relevant legislation, Traffic Regulation Orders and council procedures to ensure safe, consistent operations

You’ll work closely with a supportive team of fellow Civil Enforcement Officers and supervisors, while often managing your own patrols and workload independently.

About You

We’re looking for someone who:

  • Has experience in a public‑facing role and can deal confidently and calmly with a wide range of people
  • Pays close attention to detail and can record information accurately
  • Can remain professional, polite and helpful—even in challenging situations
  • Works well alone and as part of a team
  • Holds a current, clean UK manual driving licence
  • Is comfortable working outdoors in all weather
  • Is willing to work early mornings, evenings, weekends and bank holidays on a rota basis

You don’t need previous enforcement experience—full training will be provided.

Why Work for Us?

Alongside a supportive team and a role that keeps you active and engaged every day, we offer a generous benefits package, including:

  • Annual salary reviews
  • Free on‑site parking
  • Free electric vehicle charging
  • Employee Assistance Programme (EAP) for wellbeing support
  • Local Government Pension Scheme with excellent employer contributions
  • Discounts with local businesses across Mid Sussex

If you’re reliable, community‑minded, and ready for a role with variety and purpose, we’d love to hear from you.

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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.