Overview
Contract Type: 0
Salary: £11356 – £12462
Partner Org: Surrey and Sussex Healthcare NHS Trust
The Macmillan Information Centre Support Worker will provide personalised information and support about cancer and cancer services, to enable people to navigate the health and social care system and make choices that are best for their cancer treatment and their life.
To assist the Macmillan Cancer Information Centre Manager in providing a comprehensive information and support service, signposting and referring centre users to specialist services where indicated.
The role will include supporting the day to day running of the centre, supporting volunteers, and offering information, support and advice to those affected by cancer. The role will also involve some outreach into the local community.
To provide cover for the Information Centre Manager as required, supervising and guiding volunteers, and support the provision of a high quality service.
Main duties of the job
For further information, please see the attached job description and person specification for a full list of duties and responsibilities.
Working for our organisation
We provide emergency and non-emergency services to the residents of East Surrey, North-East West Sussex, and South Croydon, including the major towns of Crawley, Horsham, Reigate and Redhill; a community of over 535,000 people. We provide acute and complex services and a range of outpatient, diagnostic services whilst Crawley Hospital and Horsham in West Sussex and Caterham Dene Hospital and Oxted Health Centre in Surrey provide less complex planned services. In 2019 the Care Quality Commission (CQC) rated our services as ‘Outstanding’ and we are one of the best performing Trusts in England:
· Winners of Health Service Journal Acute Trust of the year award 2021.
· National Patient Safety Awards winner and strive to be a beacon for safety in all that we do.
· We are rated the sixth highest trust in the South East and in the top 25% nationally for staff recommending the Trust as a place to work or receive treatment.
Detailed job description and main responsibilities
For further information, please see the attached job description and person specification for a full list of duties and responsibilities.
Person specification
Criteria
Essential criteria
- Evidence of a good standard of written English appropriate to the role
- A complete and accurate application
- Suitability for role evidenced in supporting statement
- Evidence of essential experience for role
- Meet the essential education/qualifications required for the role
- Hold the necessary mandatory professional/clinical registration
- Evidence of the Trust values and behaviours
- Evidence of any other essential criteria outlined in the personal specification
Additional information
Surrey and Sussex Healthcare NHS Trust operates a 24-hour service, 365 days a year. As such, all nursing, clinical, and operational roles may involve working on a 24/7 shift basis, unless otherwise specified during the recruitment process. We are proud of our diverse and inclusive workforce and actively encourage applications irrespective of age, disability, gender, race and ethnicity, religion or belief and sexual orientation. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process.
Successful candidates will be appointed to the first pay step within the band when they start with the Trust (unless they have previous relevant NHS continuous service), thereafter individuals will progress up the pay steps in accordance with NHS Agenda for Change (AfC) terms and conditions. For part time roles you will receive a pro rata’d (proportional) salary payment based on the appropriate pay step/point and hours worked in accordance with AfC and all medical and dental terms and conditions.
Note: Some vacancies may receive a high volume of applications. In such cases, the vacancy may close earlier than the advertised closing date. We encourage you to apply as soon as possible.
We take our responsibilities to the environment extremely seriously and have an ambitious Green Plan that we’re delivering. Actions include having uniforms made from recycled plastic, 100% renewable electricity and planting 150 trees at East Surrey Hospital. Read our plan here.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
