Overview
Administrator Level 2 – Fixed Term
This is a Gloucestershire County Council job.
- Job Title: Administrator Level 2
- Job Location: Shire Hall, Block 4, 3rd Floor
- Salary: £24,294 – £25,545 per annum (pro rata)
- Hours per Week: 18.50
- Contract Type: Fixed Term
- Duration: One year
- Closing Date: 21/05/2024
- Job Requisition Number: 9145
- This post is not open to job share
Working Hours: Tuesday/Wednesday/Thursday 6 hours 10 minutes a day or Wednesday/Thursday/Friday 6 hours 10 minutes a day
About The Team & Role
Come and work for a rewarding organisation. You will be joining our friendly and efficient Business Support Team that provides a comprehensive and diverse administrative support service to several of the operational teams in the Education and Disabilities Hub.
About You
To be successful you will need excellent written and verbal communication skills, a high standard of IT skills with experience of using a wide range of systems and packages, and sound collaboration and organisational skills to enable you to work with colleagues to prioritise workloads and ensure that our statutory and departmental deadlines are met.
You will be customer-focused and able to build effective working relationships with colleagues and stakeholders, which include schools, other public sector services, parents, early years settings, employers and suppliers.
You will be required to undertake a wide range of administrative duties including:
- Monitoring generic mailboxes and responding to customer enquiries and service referrals via email and telephone.
- Administration of virtual and face to face training and events using GCCPlus.
- Accurately creating and updating electronic records using spreadsheets and databases including Excel, Capita and Liquid Logic.
- Arranging panel meetings, including note taking, circulating documents/notes and forward planning of cases using Capita, Outlook and MS Teams.
- Processing purchase order requests and invoices using SAP and reimbursements
- A positive and flexible approach to team working to include providing cover for other administrators’ leave and cross team support at peak work periods as required.
The role is based at Shire Hall in Gloucester. Initially office-based full time while you undertake induction and training, there will be an opportunity to hybrid work using GCC’s secure IT equipment. There is a requirement within the team for the post holder to work a proportion of their week in Shire Hall with colleagues. Agile working is subject to the needs of the service being met.
About Us
We can offer you the following:
- Flexible and agile working opportunities
- 25.5 days annual leave rising to 30.5 days after 5 years continuous service (pro-rata for part-time staff)
- An option to purchase 10 days of additional leave per year (pro-rata for part-time staff) Family-friendly employer offering benefits to help support you and your family
- Career development and qualification opportunities
- Supportive and positive working environment with daily team huddles, monthly supervision meetings and an annual appraisal
- Excellent Local Government Pension Scheme (LGPS)
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. An in-house Occupational Health service
- Employee discount scheme
- Cycle to Work scheme
- Links to employee networks such as Prism (LGBT+) and the Young Employees Network.
How to apply
If you feel you have the skills, experience and motivation required to make a positive difference to our welcoming and supportive Business Support Team, then we would be delighted to receive an application and personal statement from you. Click the “Apply Now” Button.
If you would like an informal chat about the role first, please contact Sarah Gabb via email at sarah.gabb@gloucestershire.gov.uk telephone 01452 427892.
Short-listed candidates will be contacted by e-mail and invited to interview on Wednesday 5th June 2024
Additional Information
To access the Job Profile for this role, please follow the link below:
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English
