Overview
People Assistant – The Johnson Building, EC1N 8JS
About Us
Metropolitan Thames Valley Housing is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England.
This role
Fixed term Contract till July 2027
We are looking for a People Assistant to join our People Team, providing a proactive, customer-focused and efficient HR service across MTVH. Working alongside managers, colleagues and specialist HR and Payroll teams, you will be a first point of contact for routine HR queries and help ensure colleagues and managers receive clear, timely and professional support throughout the employee lifecycle.
In this role, you will support a broad range of HR activities including starters, contractual changes, leavers, resourcing support, employee engagement and wellbeing, low-level employee relations matters, organisational change and HR project work. You will also help maintain accurate HR records, produce contracts and documentation, support formal HR meetings through note taking, and contribute to HR data and reporting activity.
This is a varied and rewarding opportunity for someone who enjoys working at pace, building strong relationships and delivering a high-quality internal customer experience. You will play an important part in helping managers manage their people effectively while supporting MTVH’s values of Care, Dare and Collaborate.
What you’ll need to succeed
Experience of working in a busy administrative, clerical or internal customer-facing role within a service-focused organisation
An understanding of HR service provision, the employee lifecycle and the importance of great HR support to business performance and frontline service delivery
Experience of using HR information systems and maintaining accurate employee data
Strong organisational skills, with the ability to prioritise work and manage multiple, competing demands
Well-developed communication skills, with the confidence to work professionally with colleagues, managers and external stakeholders
Good attention to detail, sound judgement and the ability to handle confidential information in line with data protection and GDPR principles
A collaborative, empathetic and solution-focused approach, with the resilience to support managers and colleagues through sensitive conversations where needed
IT literacy, including Microsoft Office 365 tools such as Teams, OneDrive and Excel
GCSE-level education or equivalent professional experience or qualification
What you’ll get in return
You’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:
28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
Healthcare cashplan
Matched contribution pension scheme (up to 9%)
Enhanced maternity, paternity and adoption leave
Salary sacrifice schemes and season ticket loans
Life assurance scheme
Paid volunteer days
Plus lots of voluntary benefits including cash back and discounts from high street names
Our promise
All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.
We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
