Overview
Salary: $18,100 – $19,500 (monthly salary)
Location: Mexico City, Hybrid
Contract: Permanent
Hours: Full time
We support learners, educators and institutions around the world and we are looking for a proactive Tech Support Analyst with at least B2 level of English and a strong customer‑support mindset, who enjoys understanding users’ needs, investigating technical challenges, and providing clear, supportive solutions to every customer.
We are Cambridge University Press & Assessment (CUPA), a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
About the role
As a Tech Support Analyst, you will own, investigate and resolve technical support issues on Cambridge University Press &…
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
