Overview
Accommodation Services Assistant (Leicester, GB, LE1 9BH)
| Job Reference: | 603 |
| Job Title: | Accommodation Services Assistant |
| Job Location: | Gateway House |
| Full-time/Part-time: | Full-time |
| Employee Weekly Hours: | 37.00 |
| Salary: | £26,707.00 – £31,236.00 |
| Closing Date: | 31/08/2026 |
Main duties and responsibilities
Engage with students as they embark on their university journey by joining our accommodation team in supporting our students living in halls. We are seeking an Accommodation Services Assistant to assist with the coordination and provision of our accommodation service, covering initial enquiries to welcoming students into the halls of residence and providing guidance and assistance during their time in residence.
We are seeking a highly motivated individual who is customer and solution focussed. The ideal candidate will be a strong communicator with excellent organisational and time management skills with experience of working in an accommodation/hospitality setting, preferably within the higher education sector. You’re a team player with a positive attitude, a commitment to delivering exceptional service, have experience of dealing with sensitive customer welfare issues and are able to resolve conflict constructively. You will need to use accommodation systems to support the administration of applications, bookings, room allocations, occupancy records, enquiries and student records, ensuring accurate data entry and consistent use of agreed processes.
To view the job description and person specification click here
Interviews are to take place the week commencing 14th September 2026
Contact
For more information about this role, please contact Lydia Wailoo, Accommodation Manager lwailoo@dmu.ac.uk
Skills
De Montfort University is committed to providing a working and learning environment that enriches lives, supports individuals to reach their full potential, and where everyone is treated with dignity and respect. As an educator and shaper of society, the university aims to role model positive behaviors both within the university and to reflect the diversity of the wider community. As such we welcome applications from all potential candidates.
For general enquiries, please contact peopleservices@dmu.ac.uk
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
