Overview
Registration Team Leader – CAMBRIDGE, United Kingdom
Our Benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…
- A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
- Opportunities to nominate and receive Employee Recognition Awards
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes
Take a look at our Employment Benefits Brochure attached to this advert to find out more.
About the role
This is a busy, people-focused leadership role within a public-facing service that supports customers at some of the most important moments in their lives.
You’ll be leading a team delivering a mix of :-
- Ceremonies
- Birth, death and notice appointments
- Citizenship Ceremonies
- Customer queries and service delivery
The role sits with a wider leadership team working across the service, with a strong focus on a “One Service approach” , bringing ceremonies and appointments together to ensure a consistent, high-quality experience for our customers.
No two days ae the same – you’ll need to be flexible, responsive and able to support your team through a wide range of situations.
This role includes Saturday working on a rota basis and flexibility is essential to meet the needs of the service.
For more information please read the Job Description/Person Specification and if you would like to chat about this opportunity please contact Claire Norman, Registration Service Manager 01223 714663
About you
We are looking for someone who:
- Puts staff wellbeing first — you understand that a supported team performs at its best
- Is brilliant with people — approachable, fair and able to build trust quickly
- Brings a calm, steady presence, even under pressure
- Is super organised and efficient — you keep things moving and don’t let things drift
- Can balance multiple priorities without becoming overwhelmed
- Leads with positivity and focuses on solutions
- Has an interest in ceremonies and registration (experience is helpful but not essential — we’ll train you)
Most importantly, you understand that your role is to lead how the team feels and performs, not just what the team does.
If you’re someone who cares about people, takes pride in running things well, and wants to be part of a service that really matters — we’d love to hear from you.
You don’t need to tick every box. If you’ve got the right approach, attitude and leadership style, we can teach you the rest.
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
http://www.cambridgeshire.gov.uk/council/jobs-and-careers
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
