Overview

Support Worker – Part Time – Clouds House

Permanent

£20,282.60

Looking for a rewarding role where you can make a genuine difference every day?

We’re recruiting a part-time Support Worker (29 hours) to join our dedicated team at Clouds House, Wiltshire. Working within our fully integrated One Team model, you’ll play a vital role in creating a safe, structured and recovery-focused residential environment that supports clients on their journey to lasting change.

This is a hands-on, people-focused role where no two days are the same. You’ll work closely with the Support Worker Team Leader and wider multidisciplinary team, helping to deliver a therapeutic programme built around 12-Step recovery principles and trauma-informed care.

What You’ll Be Doing:

  • Supporting clients with daily routines, communal living and programme engagement
  • Promoting a safe, respectful and structured residential environment
  • Monitoring wellbeing and escalating safeguarding or welfare concerns promptly
  • Supporting medication administration processes (training provided where needed)
  • Keeping accurate records and documentation
  • Taking part in handovers, meetings and continuous improvement activity
  • Responding professionally to incidents, complaints and client needs

What We’re Looking For:

  • Experience in health, social care, residential or recovery settings
  • Strong communication and relationship-building skills
  • Calm, professional and emotionally resilient approach
  • Understanding of safeguarding and professional boundaries
  • Organised with good attention to detail
  • Passion for helping others and working as part of a team

Desirable:

  • Experience in addiction services
  • Knowledge of 12-Step recovery models
  • Mental health awareness training
  • Full UK driving licence

At Clouds House, you’ll be part of a supportive team committed to transforming lives. If you’re compassionate, dependable and ready to help others build a brighter future, we’d love to hear from you.

Please see attached Job Description for full details

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits – 

  • Flexible working
  • Training and development opportunities
    • Simply Health Cashback Scheme (optional)
    • Season Ticket Loan Scheme 
    • Cycle to work scheme
    • Crisis Loan Scheme
    • Electric Car Scheme
    • 3 x Wellbeing Days (pro rata’d for part time employees)
    • Access to Blue Light Card
    • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
    • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
    • Death in Service Payment (2x annual salary) 
    • Critical Illness Insurance (subject to qualifying criteria)
    Please note that we may close this vacancy early if we receive a high volume of suitable applications.
     
    Diversity at Forward Trust
    The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.

    When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

    To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.  

    We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.
     
    Employee Screening and Eligibility to Work
    Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

    If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

    Our Commitment to Safeguarding
    We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.

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