Overview
Position: Welcome Host
Type: Part-Time / Seasonal
Pay Rates: Up to £12.71 per hour depending on age
Monday and Fridays only
Join our One Great Team here at Haven as a Welcome Host, where you’ll be the first friendly face our guests and owners see, making their arrival experience feel special from the moment they check in!
We are seeking a warm, welcoming host to greet guests and owners, check passes, and guide them through their check-in experience. If you love creating memorable first impressions and enjoy a vibrant, guest-focused role, this is the perfect opportunity for you.
Key Responsibilities
– Primarily based outdoors, you’ll welcome guests and owners warmly upon arrival at our check-in gate.
– Create a great first impression while assisting with the check-in process.
– Verify passes, answer questions, and offer helpful information on park amenities, events, and activities.
– Act as an on-site information guide, helping guests get acquainted with the park and plan their stay.
– Handle any initial queries or issues, ensuring our guests and owners feel valued and cared for.
– Collaborate with other teams to create a smooth, welcoming environment from arrival to departure.
Requirements
– Previous experience in a customer-facing role is beneficial but not essential.
– Friendly, approachable, and confident in interacting with guests of all ages.
– Strong communication skills and a passion for providing excellent service.
– Flexible availability, including weekends and peak times.
– A team player who can adapt to a dynamic environment with ease.
What We Offer
– An inclusive, supportive work environment.
– Comprehensive training and ongoing support.
– Career development opportunities, including fully funded qualifications.
– Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
