Overview
Location: Southwest England (with travel across the UK)
Hours: Full-time, 40 hours/week
Salary: £47,000 + £3,000 Car Allowance
Reporting to: Group Quality Assurance & Inspection Manager
At Salutem, we believe everyone deserves the opportunity to live a healthy, active, and fulfilling life—regardless of background or disability. We create safe, stimulating environments for adults and young people, empowering them with choice, control, and independence.
We’re looking for a Quality Assurance Manager to help us deliver excellence across our services. If you’re passionate about driving high standards in care, leading improvement initiatives, and making a real difference, this could be your next career move.
About the Role
As Quality Assurance Manager, you’ll work alongside the Group Quality Assurance & Inspection Manager to:
- Lead quality assurance processes and ensure regulatory compliance (CQC, Ofsted, CIW, Estyn).
- Conduct audits, inspections, and assessments to identify improvements.
- Drive national and regional quality initiatives to help services achieve “Outstanding” ratings.
- Support managers with regulatory responses and develop action plans.
- Monitor incidents, complaints, and safeguarding concerns.
- Promote person-centred planning and ensure care plans reflect individual needs.
- Provide leadership, coaching, and mentoring to staff.
- Deliver thematic reports and contribute to policy development.
- Lead specific projects to support service development and best practice.
- Maintain strong relationships with internal and external stakeholders.
- Champion quality across all sites and promote continuous improvement.
What We’re Looking For
Essential Skills & Experience:
- Degree-level education in health or social care (desirable).
- Minimum 5 years’ experience in health/social care.
- Strong understanding of UK healthcare regulation and compliance.
- Experience in clinical audit, policy development, and training delivery.
- Proven ability to lead change and respond to compliance shortfalls.
- Excellent communication and IT skills.
- Experience working with supported individuals to improve service delivery.
- Ability to produce high-quality reports and effectively use digital care management platforms.
Personal Attributes:
- Empathetic, diplomatic, and sensitive to issues of vulnerability and independence.
- Flexible, resilient, and able to manage competing priorities.
- Committed to personal development and continuous learning.
- A collaborative leader who empowers others and promotes a no-blame culture.
- Passionate about delivering excellent customer service and valuing the people we support.
Our Values
At Salutem, we live by our values:
- Supportive – We promote opportunities for everyone.
- Ambitious – We strive for the best outcomes.
- Loyal – We put people at the heart of everything we do.
- Unique – We innovate without compromising quality.
- Transparent – We foster openness and mutual respect.
- Engaging – We work in partnership with all stakeholders.
- Meaningful – We offer aspirational opportunities for a fulfilling life.
Travel Requirements
This role involves regular travel across England and Wales, with occasional overnight stays as needed.
Ready to Make a Difference?
If you’re a passionate quality leader ready to help shape the future of care at Salutem, we’d love to hear from you.
Apply today and be part of a team that’s transforming lives.
