Overview
Team spirit, wide-ranging rewards and huge career opportunities: that’s what you can expect when you join Motorpoint. We believe that happy teams make happy customers, and that’s what drives our business. Join us and help make car buying easy. We’re firing on all cylinders.
If you were to join us as a Sales Executive here is what you want to know.
Location: Newport
Salary: £20,000 plus uncapped commission (OTE of £40,000)
Contract type: Permanent
Hours: 40 (5 days out of 7) This role includes weekend work when we experience our busiest days
* Due to the nature of the role, we will require you to have held a driving licence for more than a year*
We are looking for a Sales Executive to come and join us at our store in Chingford. As a Sales Executive you will be responsible for delivering a first-class purchasing experience for all our customers.
Do you need automotive sales experience?
No! That’s the best part! If you are someone who has strong experience working within a customer-facing position and you have a drive and passion for sales and hitting targets, then we would encourage you to apply! We really believe in transferrable skills and we will invest in you your training and development from your first day to make sure you are as successful as you can be in your role. The only ‘must-have’ for this role is a full UK driving licence.
What will my day-to-day look like?
- Work effectively with the sales team and General Sales Manager, to achieve own and the team’s monthly sales targets
- Take ownership of the customer’s experience throughout the entire customer journey
- Achieve a minimum of on-target sales every month and generate return business
- Greet and welcome customers on arrival to the store
- Check and maintain the sales pitch area
- Manage the customer database and sales prospects
- Complete the handover process of vehicles upon customer collection
- Conduct post-collection calls to customers to ensure customer satisfaction
- Confidently and successfully upsell relevant products and promote ‘same day driveaway’
- Quality check vehicles before they are collected/delivered to the customer
- Accurately check part exchange vehicles using an app
- Assist the online sales team with ‘CitNOW’ videos, pictures and any other information required
- Ensure compliance with FCA regulations
- Deliver exceptional customer service levels as measured by NPS
- Ensure customers are happy with their purchase and assist them on test drives
- Provide quotes effectively and follow up within agreed timescales
- Complete home deliveries as and when required
- Above everything else, you’ll live the Motorpoint values of Proud, Honest, Supportive and Happy.
What do we need from you?
- A full UK driving licence
- Easily builds rapport with customers and colleagues
- Supportive of team members
- Builds relationships with other teams to deliver results
- Listens to the customer
- Passionate about the customer experience
- Remains calm under pressure
- Understands the impact of ‘not sold NPS’
- Confident in dealing with difficult situations
- A high level of accuracy and an eye for detail
- Excellent communication skills and IT Literacy
- Ability to work on your own initiative but also as a team
- Ability to work to tight deadlines and strong organisational skills
What is in it for you?
- Paid time off every month to do something that makes you happy
- 28 days holiday plus days off for your birthday, getting married or moving house
- Additional holidays for length of service
- Long service awards
- Staff discount on cars and finance options
- Discounts & cash back at hundreds of high street retailers & restaurants through our “My M.O.T” platform
- Smart Tech in partnership with Currys
- Cycle to work
- Pension
- Healthcare
- Enhanced Parental Leave
- Employee Assistance Programme (EAP)
- Vocational and personal development training courses
- Quarterly team socials
- Team feasts
- Scratch card rewards
- Sharesave scheme (SAYE)
- Plus much more!
We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us, so we can ensure they are removed
