Overview
Product Inspector – Northlake
Our Incora Story is really taking off – we’d love you to join us for the journey.
We are currently seeking an exceptional customer service professional to join us as a QA Product Inspector I
The QA Product Inspector I is accountable for the accurate receiving and final inspection, verification and quality reporting of purchased products in relation to customer purchase order requirements. The QA Product Inspector I verifies and confirms the results of the inspection processes, tests and certification of aircraft hardware, parts and tools for verification of conformity to product quality standards and specifications, in accordance with the customer’s Quality Plan; Utilizes various quality measuring devices and equipment, in accordance with Wesco Q.A. Work Instructions; Verifies conformity of corresponding certification packets and other pertinent data from manufacturer to verify product traceability; Assigns pass, fail or rejection status on inspected products, then transfers inspected products and documentation to applicable phase of Quality Assurance or elevates non-conformance issues.
- Courage Take ownership for issues and problems.
- Collaboration Share knowledge and experience with others
- Commitment – Focus on ensuring internal and external customer expectations are met in a timely way.
What Incora can offer you:
An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.
- We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.
- Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
- Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service. In addition, they will receive a separate amount of Sick Time.
- Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time.
- Family friendly policies such as 2 weeks paid parental leave.
- We believe every little helps by offering a generous discount portal only available to Incora employees vis Perkspot.
- Employer paid Group Life Insurance at 1x salary, STD, and LTD.
- Incora offers three (four for California) different health plans with competitive premiums for all full-time permanent employees.
- Incora offers a 401K plan with company match.
- Very importantly we want to be with you to help your career take off and become part of the Incora Story
So, if you feel you have all of this, and want to be part of developing the Incora Story apply now we can’t wait to hear from you
We are passionate about Diversity & Inclusion, and we welcome applications from all persons regardless of their age, race, gender, disability, religion/belief, or sexual orientation.
About you:
Essential Duties and Responsibilities
· Pull orders that have been assembled, inspected and marked “Final Inspection Required” and compare and verify that the proper products have been pulled and the correct part numbers, lot number and quantity are accurate in accordance with the packing slip included, perform a final visual inspection of the products for damages and ensure that all required inspection processes have been completed
· If the customer order is marked “Testing required”, then a “Final Inspection – Skip Lot” form is completed and added to the assembled orders to transferred back to the conveyor for the purpose of testing
· Compare and verify that testing (if applicable), certification and documentation inspection and traceability have passed the required inspections and processes and are included in the shipment
· Compare and verify that the packaging and labeling is accurate, in accordance with the customer’s specifications, to avoid shipment delays
· Notified Q.A. Supervisor of all non-conforming products, documentation or packaging, for the purpose of rectifying the errors before shipment
· If the order is from a contract or government customer, the Level I Inspector transfers the assembled orders to the Special Programs Inspection area for final DSQR review
· Upon complete verification of all processes, documentation and testing, complete and sign a Wesco Certificate of Conformance, if applicable and authorized, and enclose certification documentation in Certification/Packing List envelope and includes it with the order for shipment
· Transfers the completed order and documentation back to the proper tote and places it on the “outgoing’ conveyor for shipping, and records completion of inspection in the Quality data management system
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Essential Competencies
· Action Orientated
Ability to be self-directed and self-auditing in all functions of the processes and procedures of the job, and Wesco policies
· Communication/Relationship/
Liaison
Communication is generally only with senior inspectors or the inspection supervisor for the purpose of discussing product non-conformance issues or with trainee inspectors to assist in the learning process
· Direction/Received
General supervision and instructions given for routine work and detailed instructions given for new activities or special assignments; must have the ability and willingness to accept and successfully fulfill any related assignments designated by the Department Supervisor or Managers, as required
· Discretion/Latitude/
Decision Quality General discretion and decision making may be necessary
· Drive for Results Ability to consistently meet or exceed departmental goals and objectives accurately and efficiently and to finish assigned tasks or projects on time
· Error Impact
Ability to fully comprehend and avoid the impact of taking erroneous actions, making decisions outside established work instructions or guidelines, or failure to complete assignments as required, which may result in serious delays to customers' schedules and lack of customer confidence
· Knowledge/Methods/
Processes
Ability to obtain wide knowledge and understanding of industry products, properly use technical quality tools necessary to the inspection function, ability to learn to read and use product drawings (blueprints), inspection log systems, data management systems and comprehension and application of Quality Assurance Work Instructions and customer Quality Plan requirements
· Mathematical Skills
Ability to perform basic math functions and proficient use of a calculator
· Problem Solving
Ability to compare and verify in detail and recognize errors in product identification, documentation and standards, substantiating the need for rejections, elevating to supervisor for corrections
· Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations
· Systems/Resources
Ability to learn to utilize the internal systems and resources as a critical aspect of accessing necessary information and communicating; systems include Wesco U.S. Intra-net system, database system, email, and the use of printers, copiers, and in-house telephone systems
· Written and Oral Skills Ability to read, write and speak concisely in English
Essential Values
· Customer Focus Dedicated to meeting or exceeding the expectations and requirements of internal and external customers with excellence
· Ethics and Values Maintains high level of professionalism and business ethics, in line with Wesco’s values; Code of Conduct Polices and all local, State and Federal laws
· Integrity and Trust Performs all business matters in a trusted manner, being recognized as a direct and truthful individual, which adheres to and upholds all Wesco employment policies and procedures, Regulatory Compliance, safety and security policies, as applicable
· Teamwork Fosters an open environment and encourages employees to work together cohesively
· Time Management Uses time effectively and efficiently, specifically related to meeting customer requirements and timelines with maximum efficiency
Education, Experience and Qualifications
· Education
High School Diploma or GED
· Experience Minimum of 2 years industry experience and a good knowledge of industry products and quality documentation is preferred
Successful completion of 3 months of Wesco inspection training and testing
Hands-on experience with the use of hardware measuring devices, such as calipers, micrometers, ring gages, thread plug gages, optical comparator and Johnson gage, or other direct-reading engagement tool, is preferred.
· Qualifications
Excellent organizational and time-management skills
Clear and accurate data entry and documentation skills
Strong follow-through and perseverance to handle multiple tasks simultaneously.
Excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal customers.
Ability to be detailed oriented and perform in-depth research, if required
Ability to be cross trained in multiple critical areas of the department Strong competency working with integrated data systems and Microsoft Office Suite, including Outlook, as required