Salary: £24,408 rising to £27,480 per year in yearly increments
Job Title: Outreach Advocate – Modern Slavery Response Team
Reporting to: Team Leader
Contract: Permanent, Full time
Interview Date: TBC
About the Service/Department
Hestia is one of the largest providers of support to survivors on modern slavery in London and currently provides support in London and the wider south east region. Hestia’s modern slavery response team provides both outreach and accommodation to survivors both within and after the national referral mechanism. The team comprises of specialist advocates, managers and administrators.
About the role
To provide a high-quality emotional and practical frontline support to individuals who may have experienced trafficking and modern slavery, including sexual and criminal exploitation, domestic servitude, and other forms of exploitation.
Some other main responsibilities of the role include:
- Hold a caseload of service users
- Provide pro-active service and advice to your clients (i.e. potential victims of trafficking in the National Referral Mechanism (NRM) to keep them and their dependents safe
- Advocate on behalf of clients to ensure access to ECAT* rights and help them navigate through the NRM*
- Identify and assess any risks; & put in place appropriate safeguarding measures in response to these risks
- Professionally deal with urgent requests and unpredicted issues
- Have regular contact with clients and travel around London for key work sessions and community outreach
- Writing Skills
- Ability to cope with stressful situations and professionally deal with emergencies
- Time management and an ability to prioritize urgent matters
- Organisational skills and ability to manage a full case load of clients
- Work independently and manage your own meetings and schedules
- Accurately handle Petty cash and record transactions
- Proficient in using a computer and working on a database
- Proficient in using Microsoft Teams, Excel, PPW and Word
- Capacity to handle emotional and sometimes stressful work
- Confidence in liaising with other organisations and professionals
- Knowledge of GDPR principles
- Ability to maintain professional boundaries and manage service user expectations
- Knowledge and understanding of safeguarding issues and ability to address them appropriately
Please see the attached documents for the full job description and more information about Hestia.
What Hestia offers
- Holiday allowance of 25days/195hours per annum plus 8days/62.4hours public holidays (pro rata)
- Company Pension
- Learning and Development Opportunities (including career progression opportunities across our services and departments, a full 9 month induction providing an understanding of The Hestia Approach and all Hestia’s practices and policies to support your career in Hestia and if applicable, a foundation knowledge to attain a Skills for Care Certificate)
- Hestia Rewards exclusive membership (Hestia Rewards is our staff wellbeing and benefits scheme which provides access to fantastic retail discounts, gym membership discounts, recognise a colleague eCards etc.)
- Access to a range of health and wellbeing support tools including our Employee Assistance Programme, Flexible working (including holiday trading and TOIL) and some roles include Clinical Supervision
- Other benefits such as Eye care vouchers, Travel/Season Ticket Loans and Cycle to work scheme (with up to 40% savings on a new bike).
- If applicable to the role, Hestia will also support you on joining our existing ASYE (Assisted and Supported Year in Employment) programme if you are interested and fit the criteria.
Hestia supports adults and children in crisis across London and the surrounding regions. We campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people.
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
If offered a role with Hestia, you will be issued a conditional offer based on satisfactory references and an Enhanced disclosure/DBS check.
This job description is subject to change depending on the needs of the service/department.
We recommend that you apply at your earliest convenience as we screen applications as they are received as well as interview and appoint suitable candidates on this basis (regardless of the closing date). We may also contact unsuccessful applicants regarding other suitable opportunities within Hestia.
Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.
Hestia positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. But we particularly welcome individuals from an ethnic minority background and those with disabilities to apply. As an organisation, we are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
How to apply
Please click apply at the top of the vacancy page to begin your application.