Salary: £21189 – £22369

Shift hours: 37

Under the general direction of the Bereavement Services Manager, to be responsible for the day-to-day administration of all activities within statutory legislation associated with the Crematorium and the City Cemeteries, provide reception duties and carry out low level receipting of payments and banking of monies.


You will be able to demonstrate excellent customer service skills, and be able to communicate in all forms including face-to-face, in writing, and by telephone in a caring and empathetic manner with bereaved families, members of the public, and stakeholders accordingly.

You will have excellent reception and administration capabilities and be able to demonstrate your ability to prioritise duties and be able to work to tight deadlines and timescales. You will also have previous experience working within a busy office environment, preferably within the funeral service industry. 

For full details on the application process please read the attached document on our jobs page labelled ‘Coventry City Council Application Process’



Reference: coventrycc/TP/29328/8082

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