Salary: £12.00 per hour

Shift hours: Permanent

Job Title: Food Service Administrator 
Location: Aberdeen
Salary: £12.00 per hour
Hours: 25 Hours Per week
Shifts: Monday to Friday – 10am – 3pm with flexibility
Role Overview:
We are seeking a dynamic and organized Food Service Administrator to join our team in Aberdeen. The successful candidate will play a pivotal role in ensuring the smooth operation of our micromarket daily activities while providing exceptional customer service and administrative support. You will work 25 hours per week, Monday to Friday – 10am – 3.00pm with flexibility to ensure our customers receive top-notch service throughout their visit.
Key Responsibilities:
  • Provide friendly and professional customer service to all customers and clients, demonstrating a can-do attitude towards individual customer requests and strive to exceed customer expectations.
  • Offer administrative support to the Office Services Manager.
  • Manage stock levels and ensure proper stock rotation within the micromarket.
  • Oversee front and back of house services, maintaining cleanliness and organization.
  • Place orders for necessary supplies and products, ensuring adequate inventory levels.
  • Assist when required with the loading or unloading of deliveries to unit.
  • Check all items against delivery notes, or an invoice and report to Line Manager any stock, or goods discrepancy.
  • Ensure planograms for retail stock are adhered to and fully compliant with company brand standards.
  • Conduct and monitor all stocktaking procedures ensuring minimal risk of waste.
  • Supporting the management and upkeeping of storeroom areas.
  • Supporting with IT systems on site, processing of invoices/delivery notes, communicating with suppliers for raising credits etc.
  • Running reports from the till system as required. Compiling all financial paperwork in preparation for month end as required
  • Provide cover as a Food Service Assistant during busy service periods.
  • Maintain cleanliness and organization in food and beverage areas, including the kitchen, dining room, and coffee shop.
  • Assist with food preparation, service, handling, and storage as directed by your Line Manager.
  • Ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements, including but not limited to Food Information Regulations and Reference Intake labelling.
  • Ensure compliance with health, safety, and hygiene standards at all times.
  • Flexibility to work in other units within a reasonable distance when required.
Who Are You:
  • A confident communicator who can engage with customers and team members alike.
  • Self-motivated and capable of working independently.
  • Committed to providing exceptional customer care with a positive attitude.
  • Enthusiastic about working in a catering environment and maintaining high standards.
  • Adheres to personal hygiene standards and follows safety procedures diligently.
  • Willing to undertake manual cleaning duties as part of the role.
  • Shares knowledge and experiences with team members to foster a collaborative environment.
  • Previous experience in a similar role is preferred.
  • Basic Food Hygiene/level 2 certification is desirable but not essential.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
Part of Compass Group UK&I, ESS Energy, Government & Infrastructure provide catering and support services in high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: compass/TP/1520416/161303
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone’s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive – Diversity is Our Strength!
If you’re ready to join a dynamic team and contribute to delivering outstanding service in a catering environment, we want to hear from you! Apply now to be considered for this exciting opportunity.

Reference: compass/TP/1520416/161303

Location: Aberdeen

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