Employment Law Adviser


Full Time (34.5 hours, Monday-Sunday)

Salary Range: £23,500-30,500 FTE (salary offer will be based on skills, knowledge and experience demonstrated)

Location: Home-based

About us

Our advisers provide an invaluable service for people living with and affected by cancer who have employment enquiries and issues. With a growing number of people seeking our help, we are looking for a new team member to join us!

In this role, you will join our Work Support Team, using your employment knowledge and communication skills to provide up-to-date and accurate information and guidance. You will provide a wide range of personalised advice from employment rights and disability discrimination to addressing practical work issues, in line with relevant legislation. You will also make appropriate referrals to other Macmilllan services, and to a partner organisation for legal advice and assistance when necessary.

You must be able to handle complex communication in a professional and supportive way, providing holistic support while maintaining appropriate boundaries. You will be comfortable using your initiative and working independently when required, but also be able to collaborate with the rest of the team. Additionally, you will work closely with the other Macmillan teams, building strong relationships and raising the profile of the service we provide.

Please note all candidates are subject to a criminal record check for this role. This cost will be covered by Macmillan and all enhancements must be declared prior to the check.

About you:

The successful candidate will demonstrate the following skills and experience:

  • At least 1 year of advising on employment-related issues
  • Good understanding of employment practices, procedures, and legislation
  • Contact centre, telephony, or face-to-face experience
  • Excellent communication skills, both written and verbal
  • An understanding of the needs of people living with and affected by cancer, especially in relation to work issues
  • Experience using the Microsoft Office suite of applications

As this is a home-based role you will also need:

  • A reliable broadband connection with upload and download speeds of at least 3mbps.
  • To comply with strict data protection rules you must have a private confidential space to work from.

We will provide all IT equipment needed for the role.

In return, we offer a range of benefits including:

  • 25 days holiday plus flexible bank holiday options
  • Pension matched up to 7.5%
  • Private medical insurance, including a Virtual GP Service
  • 120+ learning and development offers, with access to external professional qualifications
  • Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
  • Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more


Working Hours

You will work an average of 34.5 hours per week on a shift system basis. For service operation purposes you will be contracted to work 7 days a week, 365 days a year, including weekends, evenings, and Bank holidays on a rotational shift between the hours of 08:00 – 20:15.

Recruitment Process

Application deadline: Sunday 1st October at 23:59pm

Virtual interviews will take place on Monday 23rd October, Tuesday 24th October and Thursday 26th October, 2023 via MS Teams

Please note internally this role is called Work Support Adviser 

If you have any queries before applying, please contact Kay Donnelly (KDonnelly@macmillan.org.uk) who will be happy to help you.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So we can support you to be your best during the application or interview process, please contact Macmillan TA Team TATeam@macmillan.org.uk for advice and reasonable adjustments. 

#employmentlaw #employeerelations #employmentadviser #employmentrights #employmentadvice #employeerights

Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies. 

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people. 

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