Overview

The Grand is at the centre of a thousand tales, the location of a million memories and a champion for all things Brighton & Hove. We are fizzing with anticipation and excitement for the next stage of our own journey…Is it time to start the next chapter in yours?

You should have a warm, personable nature, can do attitude and eye for details. You will know and understand what it means to deliver exceptional hospitality and will thrive on the challenge of always exceeding guest’s expectations.

You will also need to demonstrate a vivacious personality with a love of meeting and talking to new people, whilst also having a good level of maturity and a level headed manner. You will be passionate about delivering exceptional hospitality, have a positive attitude and great attention to detail.

Key responsibilities include:

  1. To greet guests and visitors to the hotel on arrival and to assist with their luggage into the hotel foyer.
  2. To park the guests and visitors cars when requested by the guests or Head Concierge using extreme care and efficiency.
  3. To keep the forecourt clean.
  4. To be smart, clean and well presented at all times.
  5. To have an excellent knowledge of the Hotel. To assist guests when asked about facilities.
  6. To assist the Head Concierge in maximising the revenue of the car park by liaising and managing this area.

Some of the perks you could enjoy include: 

  • Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
  • Hotel-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
  • Meals whilst on duty
  • Talent referral scheme: earn yourself a bonus for recommending a friend to join us
  • We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
  • The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
  • Ongoing job-related training programmes with clear paths for progression 

Our story

Set perfectly amidst the city, the iconic Brighton seafront, and the stunning backdrop of the South Downs, The Grand Brighton was officially opened on 21st July 1864 to great fanfare and celebrated as the original ‘Palace By The Sea’. The Grand is part of the Leonardo Hotels Limited Edition collection. Leonardo Hotels operates over 55 hotels across the UK & Ireland, with plans for major expansion over the years; there’s never been a more exciting time to join us!

Why come join us? 

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, hard work earns you genuine opportunities for development and progression. In order to thrive here, you need to enjoy working at pace. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality. 

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