Overview
Salary: £40000 per annum
Shift hours: Permanent
Back of House Manager – Chelsea Football Club
- £40000 per annum
Who We Are:
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.
We are culinary champions – it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.Focussed on ?doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.
We collaborate with some of the UK’s most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.
- Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare – Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment discounts – up to 55% off cinema tickets
- Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts – Discounts with holiday companies such as TUI and Expedia
- Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
- Meals on duty
- Vodaphone discounts
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH’s and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby’s first birthday
- Holiday purchase scheme
- On-going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
More about the role:
Who We Are
Levy UK is the official catering partner to Chelsea Football Club responsible for the catering across the Chelsea Football Club estate, including Stamford Bridge stadium, Chelsea FC’s training facility in Cobham and Kingsmeadow Women’s stadium in Kingston.
Levy UK at Chelsea Football Club cater for an estimated 1.15 million fans annually; delivering catering across 43 public outlets, 58 boxes and 20 suites on match-days. There are over 1,000 corporate and private events are held at Stamford Bridge each year along with a growing, forward-thinking collection of catering solutions across the rest of the business.
Levy UK at Chelsea Football Club cater for an estimated 1.15 million fans annually; delivering catering across 43 public outlets, 58 boxes and 20 suites on match-days. There are over 1,000 corporate and private events are held at Stamford Bridge each year along with a growing, forward-thinking collection of catering solutions across the rest of the business.
Scope of Role
- Responsible for overseeing all back-of-house areas in the kitchen operation at Stamford Bridge
- Lead a large team of kitchen porters across the stadium during matchdays and non-matchday events including scheduling, briefing and allocating to areas of work
- Oversee the logistical aspects of back-of-house operations, including stock management, staff training, and ensuring compliance with health and safety standards.
- Manage the maintenance tracker for the kitchen department and liaise with Club facility on tasks progress.
- Work alongside Logistic Manager in delivering and managing logistic operation including the planning and arranging storerooms and CCG.
- Experience in preparing equipment for large events.
Focus Areas
Operations & Logistics
- Oversee all aspects of back-of-house operations, including inventory management, equipment maintenance, and kitchen logistics
- Coordinate with kitchen porters to ensure all dishwasher areas are managed effectively
- Address operational challenges and implement effective solutions to optimize workflow efficiency and minimize downtime
- Coordinate the logistical aspects of culinary back-of-house operations, including storage and distribution of supplies and equipment across multiple kitchen areas within the stadium
- Supervise kitchen porters in their daily tasks, including dishwashing, waste management, and general cleaning duties, ensuring adherence to established standards and procedures.
- Monitor workload distribution and adjust staffing levels as necessary to maintain smooth operations and minimize bottlenecks
Health & Safety
- Implement and enforce Health & Safety procedures as advised by the Executive Chef and HSE Officer
- Work with the Senior Porter and Healthy & Safety Officer to provide training to kitchen porters on safety protocols, hygiene practices, and emergency procedures, promoting a culture of safety awareness and adherence
- Work with the onsite Health & Safety Officer to ensure Silver standards are delivered and maintained
- Ensure relevant paperwork relating to HSE is completed and filed correctly
- Take action for any incidences of fire, damage, loss, refrigerator breakdowns or other occurrences and make the senior team aware of any ongoing issues
Recruitment, Training & Engagement
- Lead and manage a team of kitchen porters stationed across various kitchen areas within the stadium, ensuring optimal staffing levels and efficient deployment during matchdays and events.
- Develop and implement scheduling systems to allocate duties and shifts effectively, taking into account workload, skill levels, and event requirements
- Provide guidance, support, and performance feedback to kitchen porters, fostering a positive and productive work environment.
Person Specification
- Previous experience in a managerial role within a hospitality or catering environment, with a focus on staff management and scheduling, preferably in a stadium or large events venue.
- Good knowledge of Microsoft Office (Word, Excel, PowerPoint, SharePoint)
- Excellent communication and interpersonal skills
- Great physical stamina
- Knowledge of health and safety regulations, food hygiene standards, and kitchen operations best practices
About you:
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.
We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Job Reference: com/1504/64333002/52636077/SU
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone’s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive – Diversity is Our Strength!
Reference: com/1504/64333002/52636077/SU
Location: London
