Overview
Do you have great Customer Service Skills? An exciting opportunity has arisen to join the Booker Group as an Administrator, within one of our Finance Teams. As an integral part of our Central Billing Team, you will be based at our head office, in Wellingborough, working in a Team of Three.
- The accurate and timely input of customer account details onto the system (Using SAP and Excel)
- Communicating effectively with over 100 suppliers by phone and email, informing Suppliers of Customer Requirements.
- Liaising with Customers, providing excellent Customer Service and query resolution.
- Dealing with Invoice queries and reconciliation.
- Utilising attention to detail to work in an environment where data integrity, GDPR and accuracy is vital.
- Working in a proactive way, supporting the team as a key member.
- Liaise with internal colleagues/Stakeholders from a variety of departments.
- Great Customer Service skills, both via phone and email.
- Good communication skills, as you will be dealing with Suppliers and Customers on a daily basis.
- Ability to problem solve and provide solutions when required to both Suppliers and Customers.
- Good IT skills, including Microsoft Office and basic Excel is required, as work will involve maintaining spreadsheets.
- Previous Accounts experience is desirable, due to reconciliation of supplier statements.
Shift Hours: 35 hrs per week (Monday – Friday)
Salary: Competitive
